Certified Scrum Professional - ScrumMaster (CSP-SM)

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Certified Scrum Professional

* Want to go beyond  getting the basic Scrum events going? 

* Passionate about taking your Scrum team and organization to the next level?  

* Interested in advancing your own skills as a ScrumMaster and agile coach?  

Upon completion of the workshop, you will be ready to start your journey to become a great Certified Scrum Professional - ScrumMaster (CSP-SM)!  

This Certified Scrum Professional - ScrumMaster (CSP-SM) training class is a hands-on learning experience that provides participants with advanced skills, concepts and tools to gain a Certified Scrum Professional status with ScrumMaster speciality.

The workshop allows participants to learn theory and also apply the concepts into product development, which brings hands-on experience and deep learning to Scrum and Agile Coach roles.

Upon completion of the workshop, you will be ready to start your journey to become a great Certified Scrum Professional - ScrumMaster (CSP-SM)!

Advanced Coaching

    • Advanced Coaching Skills

    • Coaching tools

    • DISC and its application

    • Johari window and coaching

    • Responsibility Process

Advanced Coaching + Advanced Facilitation

    • Coaching Application with Responsibility Process

    • Coaching Assumptions and Agreement

    • Alternatives to Open Discussion

    • Visual Facilitation

    • Remote Facilitation

A deeper dive into Lean, Agile and Scrum

    • Key Lean Principles and Concepts

    • Assessing Waste at All Levels

    • Applications in Scrum Framework and Organization Transformation

Services to Development Team

    • Different Methods to Assess Existing Teams

    • Team Performance Curve (and Tuckman Model comparison)

    • Coaching Team via Team Development Profile

    • Coaching Team via Drexler-Sibbet Model

    • 5 Dysfunctions of Teams

    • Starting and Growing New Agile Teams

    • Coaching Team on Software Craftsmanship

Services to Product Owner

    • Creation and Revision of Product Vision and Strategy

    • Complex Product Backlog Management

    • Product Owner Support

Services to Organization

    • Complex Adaptive System

    • Effective Culture Change (concepts and tools)

    • Organization Change via contrasting different models

    • Organization Change Pattern Analysis

    • Scaling - Growing Organization

Personal Development

    • Case Study - how to approach different coaching scenarios (theory into practice)

    • Coaching practices for personal growth actions

    • Design of Individual Learning and Capability Goals and Follow-up

    • Next Steps

The training will be beneficial to:

  • ScrumMasters who have Scrum experience for close to two years;

  • Managers who want to better support their teams;

  • Individuals who want to develop themselves on the path of Agile Coach;

“I have had a long and quite extensive career, with agile coaching being a big part of it. However, Evelyn really made me think deeply and widely about how I approach my work. She has a great style, no PowerPoint is a good start. Her approach to agile is in line with that. Strip back all the non essential stuff and you are left with the core of agile, the stuff that really matters. She has re-awakened many lessons I have had in the past and made them relevant to my day to day work."  Mike Carew, from UK, our past A-CSM and CSP-SM participant

"Excellent course! Love the international feeling with participants from different continents and the learning from both A-CSM and CSP-SM! Thanks for offering it in a format that made it possible for me as a parent to a child with special needs to make my agile dreams come true without ruining my family life!"  Jens Abrahamsson, from Sweden, our past A-CSM and CSP-SM graduate

"Evelyn has designed the programs very carefully, and each and every session was super interactive. It was really great experience to share podium with like minded and like skilled people from different parts of the world! I am very thankful to Evelyn for such wonderful course structures, and well thought of contents and exercises. I will highly recommend the programs to all scrum masters who are willing to take one more step towards the excellence."  Sanvid Bibawanekar, from Norway, our past A-CSM, and CSP-SM graduate

"Evelyn has the ability to feel present in a room, even though it is an online course. What I found to be exceptional about her was the way she challenged us by giving us a problem to solve using only her material and our brains. I loved every second of it."  Josip Jurisic, from Croatia, our past A-CSM, A-CSPO and CSP-SM graduate

“I really have learned so much and have enjoyed it. You are a great trainer and an inspiration. I’m so glad I chose you. Thank you so much for all the hard work you put into this course - it’s so evident how passionate you are and how much you care.

I really do feel my training with you has been the most beneficial of all my past year of scrum related study and training.”  Claire Brown, from UK, our past A-CSM graduate

1. Scrum Alliance A-CSM Certification

2. Two-year membership with ScrumAlliance

3. A-CSM training workbook and a comprehensive list of reference materials

4. 24 PDUs and 24 SEUs that can be used to renew PMP and SA membership respectively


Evelyn Tian

Evelyn Tian is a professional Lean and Agile Coach and Trainer.

She previously was the Lean and Agile Head Coach of Ericsson and headed the Ericsson Global Transformation Support Center. She has been passionately working with Lean and Agile transformations since 2009 and she has grown internal coaching capabilities to support different organisations. She designed her own Agile Leadership course in 2011, which has been delivered to over 1000 leaders. She has also developed her own Agile Coaching course, with more than 30 classes of graduates. She also offers virtual coaching sessions with participants from over 31 different countries. 

Evelyn’s focus is on organisation transformational strategy, continuous improvement and enhancing the art and science of crafting products and service delivery. Evelyn has built a lengthy track record and gathered deep insights in coaching organisation transformation, agile leadership, and teams to reach their potential. 

She has over 20 years of product development experience in telecom products, automotive industry, financial sectors and e-commerce products. 

With backgrounds in both E.E. and C.S., she has furthered her education in EMBA, psychology, and professional coaching as well.    Evelyn is widely involved in the following external communities: 

    • Advisory Board Member of IEEE Software;

    • speaks at and chairs conferences on Lean, Agile and product development;

    • teaches at universities on Software Engineering;

    • publishes and translates books and papers on Agile, Scrum, and Change Management;

As a CST, I am open to co-training requests;

As a coach, I offer online coaching sessions to those who are interested in improving coaching skills and grow themselves into a certified coach. 

Work Experience

2017-03-15 - Present Evelyn Konsult AB (Coach and Trainer)

2015-11-02 - 2017-03-14 Ericsson Communications (Head of Global Transformation Support Center)

2009-08-24 - 2017-03-14 Ericsson Communications (Lean and Agile Head Coach)

1996-07-08 - 2009-08-21 Ericsson Communications (Various roles from integrator, designer, system architect, project lead, and product manager)

Date & Time
January 16, 2023
Start - 2:00 PM
January 18, 2023
End - 6:30 PM Europe/Tallinn

online program

--online program--

Evelyn Tian

--Evelyn Tian--

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